Customer Experience Associate
Benepass
About this role
A Customer Support Specialist at Benepass supports end users by resolving issues through various channels and acts as the voice of the customer to improve service quality.
Skills
About Benepass
getbenepass.comBenepass is a software platform for managing flexible employee benefits, including lifestyle spending accounts and pre-tax benefits. It helps employers offer adaptable benefits that support a modern, global workforce, with a focus on privacy and HIPAA compliance. The company is backed by Y Combinator and driven by founders Jaclyn Chen, Mark Fischer, and Kabir Soorya. Headquartered in New York City, Benepass was established in 2019 to redefine how benefits fit the future of work.
About Benepass
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Benepass.
Salary
$50k
per year
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