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Customer Experience Associate at TD Bank - ApplyBlast

Customer Experience Associate

TD Bank

4 months ago

Ontario

Onsite

Part Time

Junior

0 applicants

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About this role

This role involves delivering exceptional customer service at a TD bank branch by handling routine financial transactions, resolving customer concerns, and promoting banking products and services. The position requires applying standard procedures to manage straightforward tasks, escalating complex issues, and contributing to operational excellence within the Personal & Commercial Banking team.

Responsibilities

Complete a broad range of accurate financial transactions for customers
Identify customer needs and recommend appropriate banking solutions
Resolve customer concerns and escalate non-standard issues when necessary
Promote TD bank products, advice, and services to potential clients
Ensure due diligence and compliance with bank policies and procedures

Skills

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).