IG
A Customer Experience Associate joins IG Group's support team to deliver exceptional, digital-first service to a global client base in the financial markets sector. The role involves managing multi-channel inquiries including calls, live chats, and emails while handling complex trading-related queries with high resolve rates. You will work collaboratively across global operations to ensure seamless customer journeys, champion process improvements, and maintain the company's high standards of client care.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1974
IG Group is a world leader in derivatives trading and an established member of the FTSE 250. Discover more about IG, our brands and current vacancies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IG.
IG didn’t post a salary, so this is our estimate from similar listings.
27% above the average for this role