Skift
The Customer Experience Associate at Skift serves as the first point of contact for subscribers, members, and event attendees, handling support inquiries, technical issues, billing, and outreach to ensure a seamless and professional experience. The role collaborates across subscriptions, events, and membership teams to improve retention and satisfaction.
Skift is a leading travel industry media and intelligence company that provides breaking news and research on airlines, hotels, tourism, startups, and business travel. It publishes daily reporting and in-depth, data-driven analysis and research to help industry executives, investors, and professionals track trends and make strategic decisions. Skift also produces newsletters, special reports and industry events that bring together stakeholders across the global travel and hospitality sector. Known for authoritative journalism and market intelligence, it combines editorial coverage with paid research products and convenings.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Skift.
Skift didn’t post a salary, so this is our estimate from similar listings.
5% below the average for this role
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