Koala Health
Koala Health is seeking a Customer Experience Associate to provide friendly, empathetic support to pet owners across phone, email, and chat. The role involves handling order inquiries, offering solutions, and ensuring a delightful experience while working remotely full‑time.
Headquarters
Boston, Massachusetts, United States
Company Size
11-50 employees
Founded
2021
Koala Health is a pet health company providing veterinarian-approved medications and health products for dogs and cats. They verify prescriptions with vets, sort and package medications by date and time for accurate dosing, and offer home delivery with free shipping on orders over $45, plus free refills of medications.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Koala Health.
20% below the average for this role
Brittany Flanagan Joins Oshi Health as Chief People Officer to Rapidly Scale Its Workforce and Purpose-Driven Culture
May 14, 2025