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Customer Experience Associate at Mammoth Brands - ApplyBlast

Customer Experience Associate

Mammoth Brands

5 months ago

3.3 on Glassdoor

London, England, United Kingdom

Onsite

Full Time

Medior

0 applicants

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About this role

The role involves delivering personalized, multi-channel support to global customers, handling inquiries via phone, email, SMS, social media, and chat while maintaining quality standards. It requires building relationships, identifying trends, and collaborating with cross‑functional teams to improve the overall customer experience.

Responsibilities

Deliver personalized support across multiple channels
Identify trends and communicate insights to improve customer experience
Collaborate with cross‑functional teams to drive key projects

Skills

About Mammoth Brands

mammothbrands.com

Company Size

1-10 employees

View Profile

Mammoth Brands is a modern consumer packaged goods (CPG) company and the largest CPG company built in the last 20 years, home to category-leading brands including Harry's, Flamingo, Lume, Mando, and Coterie. The company builds, incubates, and acquires brands across personal care and baby care categories, guided by a mission to 'Create Things People Like More.' Mammoth Brands operates an in-house incubation and M&A engine, and scales its portfolio brands through shared capabilities, infrastructure, and talent.