Careers
The Customer Experience Associate at Floyd plays a vital role in supporting customers through their entire journey, from pre-purchase inquiries to post-purchase shipping and delivery assistance. This position involves managing CRM tickets, coordinating with internal teams, and ensuring timely, accurate communication via email, chat, and phone. The ideal candidate is highly organized, detail-oriented, and passionate about delivering exceptional service and improving the overall customer experience.
Headquarters
London, England, United Kingdom
We work with schools, colleges and employers to help <span class='text--teal'>every</span> young person find their <span class='text--orange'>best</span> next step.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Careers.
Careers didn’t post a salary, so this is our estimate from similar listings.
20% below the average for this role