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Customer Experience Associate at TD Bank - ApplyBlast

Customer Experience Associate

TD Bank

13 days ago

Lacombe, Alberta, Canada

Onsite

Part Time

Junior

0 applicants

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About this role

The Customer Experience Associate at TD Canada Trust serves as the frontline of the bank, building lasting customer relationships through accurate financial transactions and personalized advice. This role focuses on understanding customer needs to recommend tailored banking solutions while resolving concerns and promoting products to enhance the overall customer experience. The position requires a dynamic communicator who can connect with diverse individuals in a fast-paced branch environment.

Responsibilities

Process financial transactions like deposits, withdrawals, and bill payments
Understand customer needs to recommend specific banking solutions
Resolve customer concerns using standard procedures and escalate non-standard activities

Skills

About TD Bank

td.com

Headquarters

Toronto, Ontario, Canada

Company Size

10001+ employees

Founded

2007

View Profile

TD Bank is a U.S.-based retail and commercial bank offering a wide range of personal and business financial products, including checking and savings accounts, credit cards, personal loans, mortgages, and home equity options. The bank provides online and mobile banking services as well as in-store appointments with banking specialists. TD Bank is FDIC-insured and operates as the U.S. subsidiary of Toronto-Dominion Bank (TD Bank Group).