IG
The Customer Experience Associate at IG Group delivers world-class, digital-first trading support to a global client base, handling queries across calls, live chats, and emails. This role requires maintaining high productivity and quality standards while ensuring seamless customer journeys and fast resolution within a multi-national team. The position involves working rotational shifts to support a 24/7 operation and advocating for process improvements to enhance the overall customer experience.
Headquarters
London, England, United Kingdom
Company Size
1001-5000 employees
Founded
1974
IG Group is a world leader in derivatives trading and an established member of the FTSE 250. Discover more about IG, our brands and current vacancies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IG.
IG didn’t post a salary, so this is our estimate from similar listings.
32% above the average for this role