Customer Experience Associate

Avantor is seeking a Customer Experience Associate to join the Customer Services NA Team, responsible for processing purchase orders, resolving issues, and communicating with suppliers, customers, and sales representatives to drive sales growth. The role involves handling customer inquiries via email, fax, and chat, liaising with manufacturers, and upskilling process knowledge to delight customers. This position requires strong communication, organizational, and decision-making skills, along with a willingness to work in shifts.