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Customer Experience & Bookings Coordinator at Coastal Babysitters - ApplyBlast

Customer Experience & Bookings Coordinator

Coastal Babysitters

3 months ago

Mudgeeraba, Queensland, Australia

Onsite

Part Time

Junior

0 applicants

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About this role

The Customer Experience & Bookings Coordinator supports the administrative functions of the consumer services team, handling client interactions and managing booking processes. This part‑time associate‑level role focuses on ensuring smooth customer experiences and efficient scheduling within the organization.

Responsibilities

Handle customer inquiries and provide support
Process and confirm bookings and reservations
Maintain accurate customer and booking records
Coordinate with internal teams to ensure service delivery
Generate and analyze booking reports

Skills

About Coastal Babysitters

coastalbabysitters.com.au

Headquarters

Suffolk Park, New South Wales, Australia

Company Size

1-10 employees

View Profile

Coastal Babysitters is a multi-award-winning babysitting and childcare service operating across Brisbane, the Gold Coast, and the Byron Bay region. The platform hand-matches families with over 300 qualified, safety-certified babysitters and offers a range of services including regular babysitting, wedding childcare, kids' clubs/crèches, sporting event childcare, and face painting & balloon twisting. Founded by a mum of three, Coastal Babysitters is committed to providing reliable, vetted, and personalised care for children.