Customer Experience Centre Agent - JPAG Office

The Customer Experience Centre Agent serves as the voice of the organization, engaging with customers through inbound and outbound calls and written communications to build meaningful relationships and ensure positive interactions. This full-time role involves handling high call volumes, documenting interactions, and working toward performance targets while maintaining a customer-first mindset. The position requires strong communication skills, computer proficiency, and the ability to thrive in a fast-paced environment.