Customer Experience Coordinator - Brentwood, MO
Veterinary Emergency Group (VEG)(1 month ago)
About this role
The Customer Experience Coordinator defines and shapes the client experience at a 24/7 veterinary emergency hospital, ensuring compassionate, professional interactions before, during, and after visits. This role supports clinical teams by managing communications, facilitating care coordination, and providing financial guidance when needed. It offers opportunities for growth, learning, and career development within a people-focused emergency veterinary organization.
Required Skills
- Customer Service
- Phone Communication
- Email Communication
- Text Communication
- Empathy
- Multitasking
- Organization
- Attention To Detail
- Practice Management
- Payment Processing
+8 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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