Customer Experience Coordinator - Eden Prairie, MN

Veterinary Emergency Group (VEG)(22 days ago)

Eden Prairie, Minnesota, United StatesOnsiteFull TimeMedior$76,055 - $102,666 (estimated)Customer Experience

About this role

The Customer Experience Coordinator at VEG is responsible for defining and delivering the customer experience for pet owners at a 24/7 veterinary emergency hospital. The role focuses on ensuring compassionate, professional interactions before, during, and after visits while building relationships with customers and supporting clinical staff. This position offers growth opportunities and exposure to veterinary emergency operations.

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Required Skills

Customer Service
Communication
Multitasking
Empathy
Organization
Attention To Detail
Computer Literacy
Practice Management
Payment Processing
Emotional Intelligence

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About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.

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