Customer Experience Coordinator - Northern Liberties, PA

Veterinary Emergency Group (VEG)(1 month ago)

Philadelphia, PA, United StatesOnsiteFull TimeJunior$37,264 - $50,894 (estimated)Customer Experience

About this role

The Customer Experience Coordinator defines and delivers exceptional client experiences at VEG’s veterinary emergency hospitals, supporting customers before, during, and after visits. This role emphasizes empathy, ownership, and growth within a fast-paced, 24/7 clinical environment and offers opportunities for career development and employee benefits. The coordinator will work closely with clinical teams to ensure seamless care and strong customer relationships.

View Original Listing

Required Skills

Greet Customers
Phone Communication
Email Communication
Text Messaging
Call Routing
Empathy
Payment Processing
Confidentiality
Follow Up
Computer Literacy

+8 more

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.

View more jobs at Veterinary Emergency Group (VEG) →