Customer Experience Coordinator - Omaha, NE
Veterinary Emergency Group (VEG)(21 days ago)
About this role
VEG is a rapidly growing veterinary emergency hospital network open 24/7/365, focused on transforming the ER experience for people, pets, and employees. The Customer Experience Coordinator shapes how clients experience the hospital across the full visit lifecycle, emphasizing empathy, service, and relationship-building. The role is customer-facing in a fast-paced emergency care environment with opportunities for growth and development.
Required Skills
- Customer Service
- Client Communication
- Phone Support
- Email Support
- Text Support
- Call Routing
- Empathy
- Conflict Resolution
- Payment Processing
- Data Entry
+6 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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