Customer Experience Coordinator (Part Time) - Littleton, CO
Veterinary Emergency Group (VEG)(1 month ago)
About this role
The Customer Experience Coordinator at VEG shapes the client and patient experience in a 24/7 veterinary emergency hospital, ensuring compassionate, professional interactions and follow-up care. The role supports clinical teams by coordinating communications, assisting families with financial and end-of-life guidance, and helping maintain a seamless care experience. VEG emphasizes learning, mentorship, and career growth within a supportive, fast-paced environment.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Text Support
- Data Entry
- Triage
- Empathy
- Conflict Resolution
- Team Communication
- Financial Counseling
+10 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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