Customer Experience Coordinator (Part Time) - Manhattan Beach, CA
Veterinary Emergency Group (VEG)(28 days ago)
About this role
The Customer Experience Coordinator at VEG is a frontline role focused on shaping exceptional experiences for pet owners before, during, and after emergency visits. The position is based in VEG’s 24/7 veterinary emergency hospitals and emphasizes compassionate, people-centered service while supporting clinical teams. It offers opportunities for growth and mentorship within a fast-paced, high-stakes environment.
Required Skills
- Customer Service
- Phone Support
- Email Support
- Payment Processing
- Record Keeping
- Empathy
- Multitasking
- Adaptability
- Emotional Intelligence
- Problem Solving
+4 more
About Veterinary Emergency Group (VEG)
veg.comVeg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.
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