Customer Experience Coordinator - Seattle, WA

Veterinary Emergency Group (VEG)(8 days ago)

United States, Seattle, WAOnsiteFull TimeMedior$40,000 - $50,000Customer Experience

About this role

A Customer Experience Coordinator at VEG shapes the client experience for pet owners at VEG's emergency hospitals, ensuring compassionate, timely, and professional interactions before, during, and after visits. The role represents the hospital front line in supporting patient care and strengthening customer relationships, with opportunities for growth within VEG's veterinary emergency network.

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Required Skills

Customer Service
Communication
Empathy
Multitasking
Organization
Practice Management
Payment Processing
Phone Support
Conflict Resolution
Attention To Detail

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.