Customer Experience Coordinator (Swing + Overnights) - Denver, CO

Veterinary Emergency Group (VEG)(1 month ago)

United States, Denver, CO, ColoradoOnsiteFull TimeMedior$38,000 - $44,000Customer Experience

About this role

The Customer Experience Coordinator at VEG shapes the overall experience for pet owners and their animals during emergency visits, focusing on empathy, service, and customer satisfaction. This role supports VEG's mission to deliver compassionate, high-quality emergency care while offering opportunities for career growth within the organization.

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Required Skills

Customer Service
Communication
Multitasking
Empathy
Organization
Attention To Detail
Computer Literacy
Payment Processing
Confidentiality
Emotional Intelligence

About Veterinary Emergency Group (VEG)

veg.com

Veg.com is an online plant-focused lifestyle and e-commerce platform that curates vegan and vegetarian groceries, pantry staples, and specialty ingredients. The site pairs product listings with recipes, meal-planning ideas, and educational content on nutrition and sustainable eating to help customers adopt and maintain a plant-forward diet. It also offers conveniences like online ordering, subscription boxes, and community features for sharing tips and recipes, targeting health- and environment-conscious consumers.

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