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Customer Experience Coordinator at Michael Kors - ApplyBlast

Customer Experience Coordinator

Michael Kors

4 months ago

Remote

Full Time

Junior

0 applicants

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About this role

The Customer Experience Coordinator at Michael Kors supports clienteling, omni-selling, and social clienteling programs across the EMEA region. This operational role ensures day-to-day execution and performance tracking of clienteling activities by coordinating tools, content, and communications for store teams. The position acts as a central hub for consistency and quality while translating strategy into practical materials and reporting.

Responsibilities

Manage day-to-day operations of clienteling tools across EMEA
Coordinate social clienteling activity and store content creation
Produce weekly clienteling updates for stores and leadership
Run performance reporting and track key clienteling KPIs
Support campaign timelines and asset uploads across tools

Skills

About Michael Kors

michaelkors.com

Headquarters

New York, New York, United States

Company Size

10001+ employees

Founded

1981

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Michael Kors is a global fashion luxury brand, renowned for its stylish designer handbags, apparel, footwear, watches, and accessories. The brand embodies the concept of "jet-set luxury," focusing on a modern aesthetic that appeals to affluent consumers seeking both functionality and sophistication. Michael Kors also emphasizes customer service with offerings such as free shipping and returns for purchases made through its official online store.