Customer Experience Customer Success Specialist, Splunk

The Customer Experience Customer Success Specialist at Splunk advises customers on the technical health of their Splunk Enterprise and Cloud environments to ensure successful adoption and long-term value realization. This role involves delivering onboarding guidance, conducting health checks, and partnering with internal teams to manage escalations and optimize platform usage. The specialist acts as a trusted advisor, translating customer needs into actionable insights and participating in quarterly business reviews to drive customer success.