Customer Experience - Dental Lab Technician, Anteriors (French/English)

Dandy(2 months ago)

United StatesOnsiteFull TimeSenior$110,969 - $150,404 (estimated)Commercial

About this role

The Customer Experience Dental Lab Technician specializing in Anteriors at Dandy is responsible for collaborating with clinicians on patient case designs and providing real-time clinical support through phone, chat, and video. This role requires deep expertise in dental design, specifically in anterior crowns and bridges, as well as proficiency in CAD/CAM technology, with a focus on ensuring quality outcomes and exceptional customer service. Bilingual in French and English, the technician will act as a liaison between clinicians and lab teams, translating clinical feedback into productive outcomes while managing multiple complex conversations effectively.

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Required Skills

Customer Experience
Lab Technician
Dental Design
Bilingual
Patient Scanning
Case Preparation
Design Modifications
Technical Support
Treatment Plans
Live Clinical Support

+9 more

Qualifications

At least 3 years of Dental Design Experience
Bilingual in both English and French
5+ Years in a Dental Technician Role
3+ years of experience in CAD/CAM design
At least 1 year of 3Shape experience

About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.

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