Customer Experience - Dental Lab Technician, Canada (French Speaking)

Dandy(2 months ago)

RemoteFull TimeSenior$121,312 - $163,709 (estimated)Commercial

About this role

The Customer Experience Dental Lab Technician at Dandy plays a key role in transforming the dental industry by providing expert technical support to clinicians regarding Anterior Crown & Bridge cases. With over five years of dental technician experience, the technician collaborates with doctors to refine treatment plans, offers real-time troubleshooting via phone, chat, and video, and serves as a liaison between clinicians and Dandy's lab teams. Fluency in both English and Canadian French is required, along with proficiency in digital dental workflows and CAD/CAM design tools.

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Required Skills

Dental Design Experience
Bilingual
Customer Experience
Technical Support
Communicate Effectively
Cross-Functional Communication
Digital Workflows
CAD/CAM Design
Rapport Building
Problem Solving

+4 more

Qualifications

5+ Years in a Dental Technician Role
3+ years of experience in dental CAD/CAM design
Bilingual in English and Canadian French

About Dandy

meetdandy.com

Dandy is a fully digital dental laboratory that streamlines the dental practice experience by integrating cutting-edge technology to improve patient care. The company offers a comprehensive range of services, including free intraoral scanners, advanced manufacturing for dental restorations, and real-time clinical support, enabling dentists to efficiently manage their lab work from scan to delivery. With features like rapid turnaround times and innovative products such as 2-appointment dentures and implosion solutions, Dandy empowers practices of all sizes to enhance operational efficiency and patient outcomes.

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