Customer Experience Expert
TAPI
About this role
A Customer Experience Expert at TAPI supports customers worldwide concerning products manufactured at TAPI sites. The role involves coordinating with internal departments, managing customer requests, and contribute to process improvements, requiring collaboration across teams in a regulated manufacturing environment.
Skills
Qualifications
About TAPI
tapihq.comTapi is a property maintenance software platform that helps property managers and owners streamline and scale maintenance operations. It centralizes maintenance requests, vendor coordination, scheduling, communications, and reporting to speed up fixes and improve resident satisfaction. Built for leading property management companies across regions (AU, NZ, UK), Tapi aims to make property maintenance a strategic strength—reducing costs, improving visibility, and delivering a more consistent, data-driven maintenance experience.
About TAPI
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for TAPI.
Salary
$65k – $85k
per year