Marketing-556
The Customer Experience Insights Manager at KFC's Restaurant Support Centre in Woking leads the Strategy & Innovation team's efforts to understand and improve customer experiences across restaurant, delivery, and digital journeys. This role involves synthesizing diverse feedback sources to diagnose underlying drivers of customer experience and translating complex evidence into compelling stories that influence senior leadership decisions. The position requires partnering with cross-functional teams to identify key experience priorities and drive actionable business outcomes.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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