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Customer Experience Instructional Designer at Traeger Grills - ApplyBlast

Customer Experience Instructional Designer

Traeger Grills

1 month ago

Salt Lake City, Utah, United States

Onsite

Full Time

Medior

1 applicant

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About this role

The Customer Experience Instructional Designer partners with internal stakeholders to assess training needs and design effective instructional content, including eLearning modules, quick reference guides, and assessments. This role treats training as a continuous cycle, utilizing performance data and feedback to refine learning solutions and support on-demand, live, and virtual training. The position involves collaborating with product, operations, and AI teams to create scenario-based simulations and maintain accurate, up-to-date training materials.

Responsibilities

Design effective instructional content and eLearning modules for training programs
Partner with stakeholders to diagnose challenges and scope training needs
Create and administer assessments to measure learning objectives and KPIs

Skills

About Traeger Grills

traeger.com

Headquarters

Salt Lake City, Utah, United States

Company Size

1-10 employees

View Profile

Traeger is the original wood-pellet grill company, offering a wide range of pellet grills (including the Westwood, Woodridge, Ironwood, and Timberline series), flat-top griddles (Flatrock and Irontop series), and MEATER smart thermometers. Beyond hardware, Traeger provides all-natural hardwood pellets, rubs and sauces, and a full suite of accessories, with WiFIRE® app connectivity enabling remote temperature monitoring and Set-It & Forget-It ease. The brand supports a passionate outdoor cooking community called the Traegerhood with recipes, pro tips, and lifestyle content.