Customer Experience Lead - Remote
Kellermeyer Bergensons Services
About this role
Kellermeyer Bergensons Services (KBS) is hiring for a Customer Experience Lead to manage customer interactions, ensure data accuracy, and support customer service operations in a remote full-time role. The position emphasizes problem-solving, communication, and working with B2B customers.
Skills
About Kellermeyer Bergensons Services
kbs-services.comKBS Services is a professional services firm that delivers managed IT and technical operations support to businesses, focusing on infrastructure, cloud migrations, and managed security. They offer end-to-end services including consulting, implementation, remote monitoring, and field/onsite support to help mid-market and enterprise clients improve uptime, compliance, and operational efficiency. KBS emphasizes customer-focused delivery, flexible engagement models, and measurable SLAs to drive predictable outcomes.
About Kellermeyer Bergensons Services
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Kellermeyer Bergensons Services.
Salary
$40k – $60k
per year