Customer Experience Lead
Saks Fifth Avenue
About this role
The Customer Experience Lead at Saks OFF 5TH supports the execution of front of house priorities, partnering with the Assistant Store Director to drive sales and enhance customer experience. This role focuses on maintaining high service and merchandising standards while holding associates accountable for performance through coaching and training.
Skills
Qualifications
About Saks Fifth Avenue
saksfifthavenue.comShop the best designer clothing arrivals at Saks Fifth Avenue. Get inspired by curated shops featuring the latest trends in apparel, shoes, handbags, beauty and more. Plus, get free shipping on qualifying orders.
Recent company news
Authentic Brands GroupAuthentic Announces Long-Term Partnership with Robsol for Reebok Eyewear in Brazil
Nov 21, 2025
The Business of FashionKering Strikes Deal to Make Valentino Eyewear
Sep 16, 2025
FashionNetwork USA - The World's Fashion Business NewsEyewear brand Elisa Johnson expands into jewelry
Jun 17, 2025
The Business JournalsEyewear company buys commercial unit along Fifth Avenue in Midtown
Apr 11, 2024
TiffanyTiffany & Co. Unveils Its Newly Redesigned New York City Landmark at 57th Street and Fifth Avenue
Apr 20, 2023
About Saks Fifth Avenue
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Saks Fifth Avenue.
Salary
$38k – $46k
per year