Customer Experience Lead
Saks Fifth Avenue
About this role
The Customer Experience Lead at Saks OFF 5TH plays a critical role in supporting the front of house priorities to enhance customer experience and drive sales. This position involves overseeing the cashiering team, coaching associates, and ensuring high standards in merchandising and service. The lead will act as a mentor, ensuring that the selling floor associates are knowledgeable and effective brand ambassadors, particularly during peak traffic periods.
Skills
Qualifications
About Saks Fifth Avenue
saksfifthavenue.comShop the best designer clothing arrivals at Saks Fifth Avenue. Get inspired by curated shops featuring the latest trends in apparel, shoes, handbags, beauty and more. Plus, get free shipping on qualifying orders.
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About Saks Fifth Avenue
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Saks Fifth Avenue.
Salary
$41k – $51k
per year