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© All Rights Reserved. ApplyBlast.com
Kelda Group Plc
Yorkshire Water is seeking a Capital Customer Experience Lead to manage complex and sensitive customer issues arising from capital infrastructure schemes. The role involves facilitating root cause analysis, leading scheme impact assessments, and collaborating with stakeholders to mitigate customer complaints while ensuring high-quality service delivery.
Kelda Group Plc is a UK-based holding company that provides water and sewerage services to domestic and business customers across Yorkshire. Its main subsidiary, Yorkshire Water, serves over 5 million people and 100,000 businesses in the Yorkshire region. The group's activities are primarily regulated by the Water Services Regulation Authority, Ofwat.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kelda Group Plc.
72% below the average for this role