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© All Rights Reserved. ApplyBlast.com
AIT Worldwide Logistics
The Customer Experience Lead at AIT Worldwide Logistics handles inbound communications via phone, email, and chat, serving as the first point of contact for customers and partners. The role focuses on delivering outstanding service, resolving shipment issues, and supporting escalations while contributing to process improvements and team training.
Headquarters
Itasca, Illinois, United States
Company Size
1001-5000 employees
Founded
1979
AIT Worldwide Logistics is a global freight forwarder and supply‑chain provider that delivers customized air, ocean and ground transportation solutions. It offers end‑to‑end services including customs clearance, warehousing, distribution, special‑handling and industry‑specific logistics for shippers with complex requirements. AIT emphasizes shipment visibility and customer tools (e.g., FasTrak and MyAIT), a global network, and compliance expertise to manage international moves efficiently.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AIT Worldwide Logistics.
38% below the average for this role
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