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© All Rights Reserved. ApplyBlast.com
Oracle
This role focuses on delivering outsourced headcount and language support to meet customer KPIs, including NPS and Problem Resolution leadership. The position involves driving customer experience improvements by analyzing feedback and collaborating with cross-functional teams to enhance results. It emphasizes interaction quality through coaching and performance feedback to delight customers. The role also aims to establish a customer-focused culture by implementing initiatives that boost satisfaction, loyalty, and retention.
Oracle Corporation is a multinational technology company that builds enterprise software, cloud infrastructure, and engineered systems for large organizations. Best known for the Oracle Database, the company also offers a broad portfolio of enterprise applications (ERP, HCM, CX), analytics, middleware, Java, and hardware, plus Oracle Cloud Infrastructure (OCI) with SaaS, PaaS, and IaaS services. Oracle supports customers through consulting, managed services, and global technical support to migrate and modernize mission‑critical systems. Enterprises choose Oracle for its integrated stack, scalable performance, and enterprise‑grade security and reliability.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Oracle.
Customer Experience Lead
oraclecloudinfrastructure
Customer Experience Lead
oraclecloudinfrastructure
Customer Experience Lead
oraclecloudinfrastructure
Customer Experience Lead
oraclecloudinfrastructure
Customer Experience Lead
oraclecloudinfrastructure
Customer Experience Leadership
oraclecloudinfrastructure