Customer Experience Manager – Client Relations & After-Sales Operations

This role involves overseeing the buyer journey, after-sales operations, and client accounts management while leading a team to deliver exceptional service and resolve complex disputes. The position bridges the gap between frontline customer care, loan processing, and executive operations to streamline property turnovers and drive collection efficiency. It is ideal for an experienced supervisor with developer-side experience who thrives in direct client interactions and aims to optimize end-to-end customer service operations.