Customer Experience Manager, Front Office Consulting
Ridgeline
About this role
A Customer Experience Manager, Front Office Consulting at Ridgeline leads a team of consultants delivering enterprise SaaS implementations for investment management firms, focusing on trading, portfolio management, and compliance workflows. The role involves overseeing multiple implementations, fostering a collaborative culture, and leveraging AI tools to enhance implementation quality and operational efficiency.
Skills
About Ridgeline
ridgelineapps.comRidgeline is a front-to-back system of record designed for investment managers, consolidating operations onto a single, real-time data set. With embedded AI, the platform automates complex workflows, accelerates team collaboration, and enables tailored client experiences at scale. It aims to let ambitious firms modernize operations, reduce risk, and grow without added headcount while challenging the industry status quo.
Recent company news
Parsons AdvocateFundamental Data Posts First Job Posting for Ridgeline Project
2 days ago
The Manila TimesRidgeline Surpasses $650B in Committed AUM as Investment Managers Embrace the AI-Native Platform
3 days ago
PR NewswireRidgeline Roofing Acquires Bold North Roofing and Contracting
1 month ago
Roofing ContractorRidgeline Roofing Acquires Bold North Roofing
1 month ago
Crux InvestorRidgeline Minerals Leverages Strategic Partnerships for Continuous Exploration and Carried Interests to Production
Sep 10, 2025
About Ridgeline
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Ridgeline.
Salary
$143k – $234k
per year
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