Customer Experience Manager (FT)
Michaels(1 month ago)
About this role
Assistant Store Manager role at a Michaels retail location responsible for delivering a customer-centric shopping experience and maintaining store standards. The position supports front-end operations and omnichannel processes, assists the Store Manager, and serves as Manager on Duty. It also involves overseeing store recovery, safety, and shrink programs while participating in onboarding and development of team members.
Required Skills
- Customer Service
- Front-End Operations
- Omnichannel
- Inventory Management
- Cash Reconciliation
- Team Leadership
- Training
- Shrink Management
- Safety Programs
- Merchandising
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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