BURN MANUFACTURING
Burn is seeking a CX Inbound Manager to analyze and improve inbound call center performance through data-driven insights. The role involves monitoring KPIs, identifying root causes of call issues, collaborating with teams to optimize processes, and supporting strategic decision-making to enhance operational efficiency and customer experience.
BURN is a clean-cooking company that designs, manufactures, and sells eco-friendly, fuel-efficient cookstoves engineered to deliver safer, cleaner, and more affordable cooking for households and institutions. Their stoves reduce indoor air pollution and greenhouse gas emissions while cutting fuel use, helping families save money and improve health outcomes. BURN pairs durable product design with distribution and financing solutions to scale adoption in emerging markets and beyond.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for BURN MANUFACTURING.
Right around the average for this role
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