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© All Rights Reserved. ApplyBlast.com
HSBC
The Customer Experience Manager oversees complaint handling and service quality within Corporate and Institutional Banking, ensuring efficient resolutions and positive customer outcomes. This role involves analyzing complaint trends to drive process improvements, coaching teams, and partnering with stakeholders to enhance the overall customer experience across various channels.
Headquarters
London, England, United Kingdom
Company Size
10001+ employees
Founded
1865
HSBC is one of the world’s largest banking and financial services organisations, founded in 1865 and serving millions of customers through its four global businesses. It offers a broad suite of services including retail and wealth management, commercial banking, global banking and markets, and private banking. With a global footprint and strong brand presence, HSBC focuses on connecting customers and corporates to international opportunities across markets and currencies.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for HSBC.
HSBC didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role