Customer Experience Manager
Michaels(2 months ago)
About this role
A retail store leadership role responsible for delivering a customer-centric shopping experience by overseeing front-end operations and omnichannel processes. The position supports execution of company standards and programs, maintains store presentation and safety, and helps develop and coach the store team. It involves regular interaction with customers and contribution to operational tasks like inventory and cash reconciliation.
Required Skills
- Customer Service
- Front-End Operations
- Omnichannel
- Inventory Management
- Cash Handling
- Team Leadership
- Loss Prevention
- Event Planning
- Training
- Safety Compliance
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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