Customer Experience Manager

Five Below(1 month ago)

Fultondale, ALOnsiteFull TimeManager$30,000 - $30,000Retail Operations

About this role

The Customer Experience Manager at Five Below is a store leadership role responsible for delivering an exceptional customer experience by leading front-end operations and serving as Manager on Duty. The role oversees associates and support leads, enforces store standards for cleanliness, safety, and cash management, and helps drive sales and performance metrics. This position supports the Store Manager and helps develop and coach the store team.

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Required Skills

Leadership
Training
Communication
Time Management
Cash Handling
Merchandising
Scheduling
Customer Service
Sales Driving
Team Coaching

Qualifications

High School Diploma

About Five Below

fivebelow.com

New Relic is a cloud-based observability platform that provides comprehensive performance monitoring and analytics for web applications and services. It offers a suite of tools for developers and enterprises to gain insights into their application performance, user experiences, and infrastructure health through real-time data collection and reporting. With features like application performance monitoring (APM), server monitoring, and real-time analytics, New Relic empowers organizations to optimize their software and ensure seamless user experiences. The platform is widely recognized for its ability to integrate with various technologies and its user-friendly interface, making it a popular choice among developers and IT operations teams.

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