Customer Experience Manager
Michaels(1 month ago)
About this role
An Assistant Store Manager role at Michaels supporting store leadership to deliver a customer-focused shopping experience and uphold brand standards. The position centers on overseeing front-end and omnichannel operations while fostering team development and maintaining store compliance. It also serves as Manager on Duty and supports store recovery, safety, and customer engagement initiatives.
Required Skills
- Customer Service
- Omnichannel
- Inventory
- Cash Handling
- Team Leadership
- Training
- Safety Programs
- Shrink Control
- Framing
- Event Planning
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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