Customer Experience Manager
Michaels(1 month ago)
About this role
This retail store leadership role supports the Store Manager in delivering a customer-centric shopping experience and maintaining brand standards across front-end and omnichannel operations. The position helps ensure store compliance, quality of service, and smooth daily store functioning while serving as Manager on Duty as needed. It contributes to team development and upholds safety and loss-prevention practices.
Required Skills
- Customer Service
- Front-End Operations
- Omnichannel
- Inventory Management
- Cash Reconciliation
- Shrink Prevention
- Safety Programs
- Team Leadership
- Coaching
- Training
+4 more
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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