Customer Experience Manager
Michaels(28 days ago)
About this role
A front-end store leader responsible for ensuring a customer-centric shopping experience and upholding brand standards across the store. The role supports store management in overseeing operations, staffing, and talent development, and acts as Manager on Duty as needed. It also supports omnichannel execution and contributes to store performance and recovery goals.
Required Skills
- Customer Service
- Omnichannel
- Cash Handling
- Inventory
- Shrink Management
- Team Leadership
- Training
- Event Planning
- Safety Compliance
- Merchandising
+1 more
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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