Customer Experience Manager
Michaels(5 days ago)
About this role
A Lead Team Member at Michaels is responsible for delivering a customer-focused shopping experience by managing front-end operations, leading team members, and ensuring store standards. The role involves overseeing compliance, executing store tasks, training staff, and serving as a Manager on Duty. It emphasizes customer service, team leadership, and operational management in a retail environment.
Required Skills
- Customer Service
- Team Leadership
- Store Operations
- Retail Management
- Inventory Management
- Training
- Cash Handling
- Safety Programs
- Omnichannel Processes
- Performance Management
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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