Customer Experience Manager
Michaels(1 day ago)
About this role
A Manager at Michaels oversees store operations, manages front-end teams, ensures compliance with policies, and delivers a positive customer experience. The role involves leading omnichannel processes, managing safety and shrink programs, coaching staff, and supporting store functions.
Required Skills
- Customer Service
- Store Operations
- Team Leadership
- Inventory Management
- Safety Programs
- Cash Handling
- Training and Development
- Compliance
- Merchandising
- Omnichannel
About Michaels
michaels.comShop Michaels arts and crafts store for art supplies, crafts, framing, floral, home décor & seasonal products. Michaels is your go-to for creative inspiration and DIY projects.
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