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Customer Experience Manager at GovernmentJobs - ApplyBlast

Customer Experience Manager

GovernmentJobs

6 months ago

3.7 on Glassdoor

Hybrid

Full Time

Senior

0 applicants

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About this role

The role involves leading and maturing West’s Customer Experience Program by conducting projects to assess and improve customer satisfaction, loyalty, and service levels. The candidate will build Voice of Customer programs, analyze feedback, lead journey mapping, and promote a customer-centric culture across the organization.

Skills

Qualifications

Bachelor’s degree in MarketingBachelor’s degree in Business AdministrationBachelor’s degree in Statistics

About GovernmentJobs

governmentjobs.com

GovernmentJobs (GovernmentJobs.com) is an online job-search and recruitment platform focused on public sector employment, listing city, state, federal and other government openings. Job seekers can browse and apply for positions online — from entry-level to executive — and access career support partners like resume review and interview coaching. The platform also provides employers in the public sector tools to post jobs and manage applicant workflows, centralizing government hiring in one searchable marketplace.