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Customer Experience Manager at Mount Anvil - ApplyBlast

Customer Experience Manager

Mount Anvil

5 months ago

4.5 on Glassdoor

Onsite

Full Time

Junior

1 applicant

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About this role

A Customer Experience Manager at Mount Anvil ensures seamless handover of new homes by coordinating end-to-end processes, managing stakeholders, and maintaining high standards. The role involves working with on-site teams, suppliers, and customers to deliver exceptional customer experiences.

Responsibilities

Coordinate end-to-end process to turn units into homes
Manage stakeholder communication and expectations
Ensure timely completion of property handovers
Maintain high standards for customer satisfaction
Support cross-functional teams across Site, Sales, and Interior Design

Skills

About Mount Anvil

mountanvil.com

Headquarters

London, England, United Kingdom

Company Size

201-500 employees

Founded

1991

View Profile

Mount Anvil is a London-based residential property developer with over 30 years’ experience delivering high‑quality homes across the capital, from new-build schemes to sensitively converted heritage properties. The company focuses on design‑led placemaking and residential-led regeneration to create developments that aim to deliver long‑term value, strong customer service and a lasting legacy. Mount Anvil manages projects across the full development cycle—land acquisition, design, construction and sales—often working in partnership with local authorities, architects and contractors and with an increasing emphasis on sustainability and build quality.