ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.

Features

Auto Apply Resume Optimizer Cover Letter Optimizer Interview Prep

Company

Social Media

Need Help?

team@applyblast.com

Customer Experience Manager at Airbus - ApplyBlast

Customer Experience Manager

Airbus

5 months ago

3.6 on Glassdoor

Copenhagen

Hybrid

Full Time

Senior

0 applicants

View Job Listing

Apply to 100+ jobs

About this role

A Customer Experience Manager at Satair leads the operational execution of the Customer Satisfaction Improvement Programme and drives strategic initiatives to enhance the end-to-end customer journey. The role involves coordinating survey processes, analyzing feedback data, and collaborating with cross-functional teams to implement improvement actions based on customer insights.

Responsibilities

Manage the Customer Satisfaction Improvement Programme execution
Coordinate customer satisfaction surveys and analyze results
Develop and maintain customer journey maps
Collaborate with teams to create regional action plans
Represent the company in CSIP-related forums

Skills

Qualifications

Degree in Business AdministrationDegree in ManagementDegree in Customer ExperienceProject Management CertificationProfessional Experience in Customer Service

About Airbus

airbus.com

Headquarters

Blagnac, Occitanie, France

Company Size

10001+ employees

Founded

2014

View Profile

Airbus is a global aerospace and defence company that designs, manufactures and delivers commercial aircraft, helicopters, military transports, satellites, launchers and related systems. It also provides avionics, services and digital solutions across the aviation and space lifecycle, including aftermarket support and mission systems. The company prioritizes sustainable aerospace and safety, investing in low‑emission technologies, zero‑emission flight concepts and advanced manufacturing. Airbus serves airlines, governments and space agencies worldwide through a broad industrial and customer‑support network.