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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

4 months ago

2.9 on Glassdoor

Simpsonville, KY

Onsite

Full Time

Senior

0 applicants

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About this role

A Store Operations Manager at Five Below ensures excellent customer service, manages front-end operations, and oversees store maintenance and crew training. This role involves partnering with leadership on merchandising, leading store performance goals, and stepping in as acting Store Manager when needed.

Responsibilities

Lead store to achieve customer service score goals
Open and close store ensuring cleanliness and readiness
Recruit, train, and supervise all crew members
Perform maintenance tasks including stock room organization
Act as Store Manager duties in their absence

Skills

Qualifications

High School Diploma2 Years Management Experience

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.