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Customer Experience Manager at Five Below - ApplyBlast

Customer Experience Manager

Five Below

5 months ago

2.9 on Glassdoor

Buford, GA

Onsite

Full Time

Junior

0 applicants

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About this role

This role serves as the Retail Store Manager for Five Below, leading store operations, customer service initiatives, and team development to drive sales and maintain brand standards. The position involves managing front-end merchandising, daily opening and closing procedures, and providing coaching and supervision to crew members. It requires executing store maintenance tasks, conducting recovery processes, and stepping in on store manager duties when necessary.

Responsibilities

Lead store operations and achieve customer service goals
Recruit, train, and supervise crew members
Manage front-end merchandising and recovery procedures
Execute daily opening and closing procedures
Perform store maintenance and cleanliness tasks

Skills

About Five Below

fivebelow.com

Headquarters

Philadelphia, Pennsylvania, United States

Company Size

10001+ employees

Founded

2002

View Profile

Five Below is a U.S. specialty value retailer that sells trend-right, low-priced merchandise primarily aimed at tweens, teens, and families. Its stores and website offer products across categories such as toys, games, room decor, beauty, electronics, clothing, candy, and seasonal items, generally priced at $5 or below with some higher-priced items in select assortments.